The Turn Group Network
The Turn Group has partnered with Host Gator and SoftLayer for all primary data center and network-provider services. Host Gator's long standing relationship with SoftLayer allows The Turn Group's customers to utilize one of the world's best and most recognized networks to power their web sites and ensure maximum up-time. SoftLayer's world-class data centers feature state of the art security, power, safety, and cooling systems - all designed to ensure that service remains uninterrupted.
Data Center Features
The Turn Group houses servers in multiple SoftLayer data centers. Ranging from 22,000 to more than 78,000 square feet, these world-class data centers contain industry-standard technology to ensure that all servers stay cool, secure, and on-line at all times. The data centers feature redundant power, HVAC, and fire detection/suppression systems, and are monitored 24/7/365 by The Turn Group, Host Gator and SoftLayer's Network Operation Centers.
Web sites hosted with The Turn Group are accessible via a fully meshed and redundant Certified Cisco Network, and feature 9 backbone and fiber providers including:
- Global Crossing
- Time Warner
- XO Communications
In addition to a fully redundant network and top of the line data centers, The Turn Group system administrators monitor all servers 24 hours a day, 7 days a week. Servers are monitored and issues are acted upon before they become serious. Additionally, the network and data centers are monitored and managed by on-site technicians dedicated to ensuring maximum up-time and reliability.
What makes our hosting better than Host Gator or other hosting companies?
Simply put, we are not just a hosting company like most other hosting companies are.. See, most hosting companies offer you a place to put your website and level 3/tier 3 tech support (and some offer tier 1 support that you are never allowed to talk to). This basically means, if something happens to your website and you call them for hosting support, they can only go so far to fix the problem and most will not fix anything website related. Why? Because they are a just a hosting company and not a company full of developers. Their job is to make sure the servers are working, not fixing your website if there is an issue.
The Turn Group has positioned itself to provide managed web hosting and business web hosting completely managed by the data centers which allows us to offer the 3rd, 2nd and 1st tier support services for your website and that is what really matters the most. And finally, because our hosting servers are managed for us, we do not have the overhead costs associated with a "just hosting only" type company. This allows us to direct our resources and focus on keeping your sites live and working as they should.